Frequently Asked Questions

After you have successfully completed the checkout process, you will be redirected to a confirmation page. An order confirmation email will also be sent to the email address you provided, after the order has been received.

**You may check your email inbox (including spam/junk folders) for this confirmation email.

Within the first year of your warranty, you may head to any of our friendly watch retailers to replace the batteries at no cost.

Warranty is valid for one year from date of purchase; when purchased in Singapore. The warranty booklet must be presented for the warranty to be valid.

For EasyParcel within SG:
If you choose a standard delivery service for shipments within Singapore, the typical delivery time is often within 1 to 3 business days. However, this can vary depending on the courier company and the specific route.

For EasyParcel international shipping:
Visit EasyParcel website: https://easyparcel.com/sg/
Contact EasyParcel Support for questions or assistance.

For DHL international shipping:
Visit DHL's Website: https://www.dhl.com/discover/en-sg